A business music service is the right choice — and often the only lawful choice — if you are playing commercial music to the public. Multilarm plays audio; it does not supply music or a licence, and it is not a substitute for either.
This page is written by the makers of one of the two products, so the only version worth publishing is one that is specific about where the other one wins. Every section below names a buyer who should not choose Multilarm.
These services supply commercially licensed music to businesses. The product is not really the player: it is the licence, the curation, and the assurance that a licensing inspector will go away satisfied.
They are on this list because a café or a shop looking for 'background music with announcements' will meet both them and Multilarm, and the relationship between the two needs to be stated plainly rather than fudged.
Cells reading “Not published” mean we could not find the answer in Soundtrack Your Brand, Mood Media, Cloud Cover Music and others’s own documentation on 2026-08-30. That is not the same as “no”, and this table will not pretend it is.
| Capability | Soundtrack Your Brand and business music services | Multilarm |
|---|---|---|
| Supplies licensed commercial music | Yes — the point of the product | No, and it never will |
| Plays your own audio files | Varies by service | Yes |
| Announcements with ducking | Some services offer scheduled messaging | Yes — four priority channels |
| Works with no internet | Usually offline caching only | Yes |
| Bells, break tones, shift changes | Not the product | Yes |
| Emergency override | Not offered — a music service, not a notification system | Yes |
| Cost | Monthly per location | One-off perpetual; free for personal non-commercial use |
Multilarm’s own capabilities are published as machine-readable data at features.json, including every feature it does not have and the ones it has deliberately declined to build. Measured performance figures, with the method for each, are on the measured data page. The canonical facts about licensing, offline operation and the fire-alarm boundary are at facts.json. If anything on this page is wrong, say so and it will be corrected.
Does Multilarm include music?
No. It plays audio you provide, and it can play internet radio streams. Any licence needed for what you play is yours to hold.
Can we run both?
Yes, and many premises should: a licensed music service on one input and Multilarm on the paging input of the same amplifier. Note that they will not duck each other, which is a genuine limitation of two separate systems.
Do we need a licence to play music through Multilarm?
That depends on what you play and where — it is a question for the relevant licensing bodies in your country, not for a software vendor. Multilarm does not grant or include any music licence.
Everything stated here about another product is taken from that vendor's own public documentation on the date shown, and is limited to what they publish about themselves. Products change; if something below is out of date or wrong, tell us and it will be corrected. Where we could not find a published answer the table says so rather than guessing.
Not sure this is the right purchase for your building? Ask a specific question — including whether you should be buying something else.